Based on current conditions of COVID-19, we made a decision to cancel all March Break activities scheduled for March 16-20, 2020. Our mall events are often filled with hundreds of people in one designated area; therefore, as per Canada’s recommended guidelines, we are taking precautions to keep our customers and employees safe. Events will be postponed until later date. We will announce new dates once established.

We have been taking proactive steps and measures to keep all shoppers and employees safe and healthy. Proper cleaning and disinfecting of all high traffic and high contact areas are in place. We are focusing on additional daily cleaning of door handles, washrooms, customer service area, high-use surfaces, seating areas and counter tops. Our employees are fully stocked in all supplies needed to combat the spread of germs. We have also increased our communications to make sure all public health protocols are followed.

We ask that you refrain from visiting the mall if you feel unwell or have been recently traveling outside of Canada, so that we can ensure a safe and comfortable shopping experience for everyone. Please frequently wash and sanitize your hands when going from store to store – our facilities continue to be open, clean and equipped with all supplies needed.

As of March 13, 2020, Windsor Crossing Premium Outlets will remain in regular operation. We will continue to monitor the situation and will update all shoppers as events change.

If you have any additional questions, please contact our Head Office at 905-503-6633 or by e-mailing

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